Shipping & Returns |
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LIMITED TIME FREE RETAIL SHIPPING Free shipping on all retail orders over $50.00. This does not apply to wholesale orders. PRIVACY POLICY: We never sell or distribute customer information, email addresses, etc. to other sources. Your credit card and order information is sent through a secure server that encrypts the information for the most secure ordering possible. RETURNS: All orders are final unless received damaged. To get authorization on a damaged order email us at cedarthorncandles.com. Please enclose a copy of your invoice or packing list with a reason for the return. Upon receipt of the damaged goods we will credit your order. Please mail returns by US mail to: Julie Brodersen Cedarthorn Candles 924 Foxtail Dr. Grain Valley, Mo. 64029 816-355-0086 RETAIL MINIMUM ORDER: None WHOLESALE MINIMUM ORDER: $100 SHIPPING TIME: Items will be shipped in order received, usually within 7 to 10 business days from date received and full payment. RETAIL SHIPPING METHOD: All orders are shipped USPS Priority Mail unless requested otherwise with shipping and handling costs based on USPS cost guidelines. You also have the option of picking up your items to save on shipping costs. WHOLESALE ORDERS: We welcome wholesale orders with a minimum order of $100.00 and proper state issued tax identification license number.Please sign up on the Wholesale page, you will be issued log-in information. You can choose either USPS Priority or UPS shipping or you can choose to pick up your order and save the shipping costs. Actual Shipping cost will be charged at time of shipping and full payment of order. RETAIL: All orders over $50 receive FREE shipping. PAYMENT: We accept Personal Checks or Money Orders, MasterCard, Visa, Discover, American Express and PayPal. We do not accept C.O.D. Orders. DOCUMENTATION: An invoice will be included in the order with a special order number. Please use this number for all communications. PRICES: Prices are subject to change at any time. We attempt to maintain low prices so that our craft is available at a reasonable price to our customers. There will be no change in price once an order is placed. | |||
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Julie Brodersen 924 Foxtail Drive Grain Valley, MO 62049 816-506-2261 | Cedarthorn Candle Collections By Clay Creations |